Serena K. Lee serves as the President and CEO of CPR Institute and CPR Dispute Resolution Services. Prior to joining CPR, Ms. Lee served in various roles with major alternative dispute resolution providers for nearly two decades, where she oversaw dispute resolution centers, managed operations and case management staff, and participated in various business development and outreach efforts. Ms. Lee is a frequent speaker on the appropriate use of dispute resolution processes and participated in many ADR trainings as a faculty member.
Serena is the Moderator for the Building & Using the Diversity Pipeline in Arbitration & Mediation: Why it Matters and How to Participate program.